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Sunday, January 28, 2007

Motorola RAZR V3 – How to charge and transfer files to your PC!

Motorola does not make things easy. They conveniently include a mini-USB connector on the outside of the V3 RAZR mobile phone. However, if you use a standard digital camera or other USB to mini-USB cable from your Windows XP based computer – nothing works or happens. Well, you do get the Microsoft Windows Add Hardware wizard, but no drivers can be found.

This has been a hugely popular post and helped thousands of people connect their RAZR phones to the computers -- to charge and transfer files. Given the popularity, the need to reorganize is here. A newer post on the charging and transfering files as well as many other Motorola V3 RAZR modifications can be found here, at the Motorola RAZR Modding, Software, and Troubleshooting Guide. Check it out today, why I continue moving content htere.

Motorola and the various carriers have even gone as far as disabling the Bluetooth OBEX file transfer service so you are left with a very crippled Bluetooth. The reason for this is that Motorola wants you to spend more money on a couple of options that they have:

  1. Spend close to $59.95 for their “Motorola Phone Tools” software to charge your phone, transfer pictures, ring tones, sync with your Microsoft Outlook, songs, and other tasks. Update: You can get Motorola Phone Tools now through Amazon for less than $5! Click here purchase Motorola Phone Tools from Amazon.com.
  2. Spend money to transfer these files wirelessly, to increase your monthly usage.

Determined not to go either of these routes, I figured there had to be a couple of basic drivers available on the Internet. Two hours later, after scouring Google and wading through the droves of useless advertisements, I was finally able to locate the drivers that would provide what I was looking for. That means that in quick order I could connect my Motorola V3 RAZR to my Windows XP PC, charge the phone and transfer files! However, if this solution is not for you there are other possible solutions incluing ones cheaper than the $59.95 price!

To make matters worse, the pages where the drivers were located are poorly organized, littered with unhelpful information, bad text, and had several circular links before you could get exactly what you need.

So, in order to make this easy for those who follow after me, here is an easy-to-use guide with links to the drivers you will need. A tutorial, if you will. There will be two section of this “How-to” – the first to enable your computer to charge your phone over USB and the second to enable easy file transfer so you can access your pictures, videos, and more!

Update: The popularity of this post has been so high, that have I created several additional posts to help you out with your Motorola V3 RAZR phone, they include the below. In addition, you can subscribe to receive the lastest updates on ONLY the RAZR as they become available below.


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  1. See if your phone is P2KCommander compatible
  2. All versions of P2K Commander
  3. How to install P2K Commander
  4. How to charge via USB (Updated Motorola Drivers: 32-bit here, 64-bit including Vista here)
  5. How to store and transfer videos
  6. How to install Skins / Themes on your Motorola RAZR phone
  7. How to easily change sounds, volume, and gains on your RAZR phone for speakers, headsets, bluetooth and more!
  8. How to install Games on your Motorola RAZR
  9. How to replace your faceplate cover
  10. How to create ringtones with iTunes for your Motorola RAZR
  11. How to transfer audio and ringtones via USB
  12. How to transfer pictures via USB
  13. How to install Google Mobile Maps
  14. How to fix a stuck LCD display screen pixel
  15. How to transfer phonebook contacts to CSV
  16. How to transfer SMS text and email messages
  17. How to perform a master or hard reset
  18. How to re-enter subsidy code after lock out
  19. How to import contacts into Microsoft Outlook for free
  20. How to increase the battery life of your Motorola phone
  21. How to save voice notes as MP3 files
  22. How to insert and remove microSD / transflash card
  23. How to backup your Motorola phone including firmware
  24. How to Restore Backups to Your Motorola V3 RAZR Phone
  25. How to enable Funlights on your Motorola Phone!
  26. How to enable Clublights on your Motorola Phone!
  27. How to enable Eventlights on your Motorola Phone!
  28. How to override the ringer volume and make it louder
  29. How to change the outer LCD image on your Motorola RAZR Cell Phone
  30. How to Enter Motorola Bootloader Init Mode for the RAZR
  31. How to Disable Outer Buttons on Motorola RAZR Phone

Are there some things you would like to do with your RAZR that I have not covered? E-mail me or leave a comment and I will respond quickly!

Notes: This guide does not require Motorola Phone Tools (MPT) and has worked on numerous operating systems and devices including Windows XP, Windows 2000, Windows 2003, MAC OS, Ubuntu Linux, and some limited reported success on Microsoft Windows Vista. In edition you must use a USB 2.0 compatible cable and connect to a USB 2.0 port.

Enable your PC as a Motorola RAZR V3 charger (a more detailed step-by-step can be found here):


  1. Visit the OSNN.net forum under Hardware Support > Portable Devices and find a thread called “Motorola RAZR V3 USB Drivers”. This driver is different than the V3c driver. They may require you to register and go to the forum here. Additionally, you may be able to download the file directly. It is called “razr V3 usb driver.zip” here.
  2. Unzip the file to the location of your choice.
  3. Plug in the USB cable into your Motorola V3 RAZR, the Microsoft Windows Add Hardware Wizard will start.
  4. The wizard will not find the drivers right away. When it prompts you to specify the location of the driver, point the wizard to the directory where you unzipped the driver.
  5. The wizard will complete the installation of the driver.
  6. Disconnect the USB cable from the Motorola RAZR V3
  7. Reconnect your Motorola RAZR V3 and it will begin to charge

Enable your PC to transfer files to and from your Motorola RAZR V3:

  1. Update: Newer version of P2K Commander is available. Complete list is here. You need to locate a file called PK.zip. This file can be found on the same OSNN.net forum mentioned above. (The good news is this is compatible with both the V3 and V3c). The post is called: Motorola RAZR General Questions Thread - Read Before You Post!. Direct link here. Direct File link here.
  2. Unzip the file to the location where you want to run the program to. The zip file does not have a “setup” file for the installation.
  3. Connect the USB cable to your Motorola RAZR V3
  4. Run the program called P2KCommander.exe
  5. Choose “P2k Mobile Phone” from the drop down on the left side (as shown to the right, click to enlarge)
    Upon choosing the P2k Mobile Phone, the software will begin to access your mobile phone and start finding “new” devices. Point the new hardware wizard to the sub-directory call “P2kdrivers_2.8” where you installed the P2k software.
  6. After all the drivers are installed (it may cause the P2k software to close), restart the P2k software, select the P2k Mobile Phone and you should be able to move pictures and other files between your RAZR V3 and your computer.

If you are looking for a step-by-step guide to get or transfer pictures to your computer, a guide with step-by-step pictures is here. Or, for a more specific installation with pictures on the installation of P2k Commander is here. And lastly, a how to transfer MP3 and ringtones to your RAZR phone is here.

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129 comments:

Anonymous said...

Thanks. My phone is charging now! I am visiting relatives and forgot my charger. Last time I was here, I plugged my phone into an Apple Powerbook. Worked wonderfully, without any help.

I really appreciate your hard work!

Ken Hanscom said...

Great, glad I could be of help!

Bill said...

I've had more luck setting up P2K on a Linux server. (I've done it with Fedora Core 5, but I had to re-install the OS.) I haven't gotten around to doing it for Linux again, and was looking for a Windows solution... (I'm running Vista on a laptop.)

At any rate, I appreciate the pointer, even though the driver wouldn't load for me. I'll go back to the Linux option, with Moto4Lin (http://freshmeat.net/projects/moto4lin/).

Anonymous said...

i plugged my razr in to my laptop and what my computer did was have a bubble in the toolbar say the device might not work properly and that it wasnt installed properly. how can i fix this??

Anonymous said...

ever since i started charging on my computer, my battery won't charge more than 2 bars. =/

Ken Hanscom said...

Did you use this particular driver?

I have been using it for well over a month now and it has been working great! Even if I charge it from completely dead, it always returns to the full charge.

Anonymous said...

there is only a program called P2kCommander.exe.manifest which windows cannot open?

Ken Hanscom said...

If you go HERE, you will get the entire package rather than just a piece of it.

Anonymous said...

how would i move the picture file to my computer from the p2k program?

Ken Hanscom said...

I have posted a picture guide that is step by step with images on how to transfer the pictures to your PC here:

http://www.somelifeblog.com/2007/02/motorola-v3-razr-transfer-pictures-step.html

Anonymous said...

great...saved me a lot of hassle. wonderful work!

Anonymous said...

Hi there,

I have followed all steps and installed all driver. The charger work, but the picture download does not.

1. I start P2k Commander.
2. I plug in the phone via USB.
3. I select 'P2k Mobile phone' on the up-left drop down.
4. In the bottom left log I get the following errors:

E:\var\software\Motorola Razr\p2k\p2k
P2kCommander launched.
No p2k device found, NOT connected !
USB: IO Time-out!
CMD: Data write fail!
Volume name fial!

Could it be because:
A. My USB cable is not version 2.0? (I do not actually know which version is it...)
B. I have the wrong configurations in P2k Commander > Options? (What is /a, /b, /c? What should 'P2k tuning' be set to?

Thanks a lot!

L.

Anonymous said...

Ok guys, regrding the problem posted on 2/24.07 @ 12:16 PM - it was me and I got it.

This is what worked for me:

HOW TO CENNECT MOTOROLA RAZR PHONE TO PC
---
1. Install "Handset_USB_Driver_32_v2.6.2.0" drivers from Motorola website.
2. Install P2k Commander V-4.9.3.
3. Connect phone - I used low USB port on back of the laptop...
4. Start P2kCommander.
5. Make sue P2kCommander > Options are set to: "Standard P2k...", "/a...".
6. Select "/c P2k Phone user" from the drop down menu on left (pictures are on "/c user" not in "/a system"). (I can select "/c" on the right drop down only after selecting it from the left one first... a bug?)
7. Now the phone is connected and files imported. Stuff is in "c/mobile/" as "picture/", "audio/", etc.

L.

Anonymous said...

Gotta Love A Dedicated Problem Solver...Great Work And Thank You.

Anonymous said...

After going through all necessary steps, I still get no p2k device found. *sigh*

Anonymous said...

Me too. I get the yellow star in the task bar that says "AT not connected" or something. As soon as I plug the phone in, it connects for a couple seconds, then disconnects. All my phone does when plugging in the USB port is switch the ring style to "loud". That's the only thing that happens

Murthy said...

I've been looking for the Razr drivers for some time - these are clearest and most effective instructions and drivers I've come across.

Appreciate your work putting these together. Thank you so much!

Legend said...

I ask for help! I can't install the drivers. After I selected the P2K Mobile Phone in the drop down menu, a window appeared (that window asking me if I want to do connect to windows update or not. So, I selected "no" and then Next, then I have to browse for the location of the drivers,so I selected the p2kdrivers_2.8 folder in the p2k folder. And... it doesn't work, it can's install the drivers. HELP please!

Ken Hanscom said...

Hi Folks. There have been a few people having issues getting P2K Commander installing properly to detect their phone. Over the next week, I will have a new how to picture guide to make that installation go more smoothly.

Ken Hanscom said...

An detailed "How to" guide with step-by-step pictures on how to install the P2k Commander software can now be found here. Good luck!

Ken Hanscom said...

Update, transfering MP3s / Ringtones to your phone is available here: http://www.somelifeblog.com/2007/03/motorola-razr-v3-how-to-upload.html

Anonymous said...

Thanks for making this article. I had been looking for a while and found lots of pieces but not 1 clear and complete walkthru of the setup and a brief introduction to p2Kcommander. I walked thru the document and have copied my pics off in 10 minutes.
Thanks again.

Anonymous said...

Thanks. Great walkthru.

Anonymous said...

It doesn't work with VERIZON phones.

Ken Hanscom said...

That's odd, I have several successful reports of Verizon and T-Mobile phones working properly with this guide. I wonder if it is an issue with your particular setup?

Anonymous said...

i was wondering if the p2k commander cost money ?
will it charge me anything to transfer photos from my phone to my pc?
thanx!
=]

Ken Hanscom said...

P2K Commander is a free program, and it will not cost you money as long as you transfer the files over USB rather than over the wireless data network.

Anonymous said...

kay thanx soo much
=]

Anonymous said...

Hi,

First I would like to say thank you.

I have followed all steps and installed all driver. The charger work, but the picture download does not.

1. I start P2k Commander.
2. I plug in the phone via USB.
3. I select 'P2k Mobile phone' on the up-left drop down.
4. In the bottom left log I get the following errors:

usb p2k device found, phone connected
volume name fail!
0 files found
0 files found

then it says (Not Responding)
I close and try again but it would freeze. Please Help. And again THANK YOU.

Ken Hanscom said...

I have put together an additional tutorial with some more troubleshooting steps. In addition, there is a new version of the P2K Commander software which may fix your phone. See it here at http://www.somelifeblog.com/2007/03/p2k-commander-wont-recognize-my-phone.html

FocuzNthought said...

Ken,
I have done this for some time but Win Vista has been a pain.....I guess I lucked out and between the newer version of p2k commander and motokit 1.06 I was able to wedge the drivers into the beast and download some pics and charge the power hungry phone. thanks and keep up the good work. I am hoping to backtrack and develop a guide for vista as well

Ken Hanscom said...

If you do write and updated guide for Vista -- please let me know. I would love to write a post and link to it. Great work!

Anonymous said...

i got a problem.. iv've already downloaded the razr V3 usb driver.zip.. and now i connected my v3 to our pc through usb but the add hardware wizard won't show up.. this isn't my first tme connecting it.. at first it showed up.. and then.. on my next trial.. it didn't..

what should i do??

Anonymous said...

My Razr V3 is a little over a year old. Whenever I try to go to the menu, call someone, or do ANYTHING else on the phone, either it does nothing, or the ring styles screen pops up. It won't do anything. The only thing I can do is recieve calls, and sometimes that doesn't even work!
Help please...

Anonymous said...

when i go to one of your links i get this"Invalid Attachment specified. If you followed a valid link, please notify the administrator" please help me out?

Ken Hanscom said...

Thanks for letting me know, the new drivers are here: http://ofg.osnn.net/razr/

Anonymous said...

hi its me again thanks for the link but im still having problems. i downloaded the file to my desktop then when i open it, it has 3 files, i connect the usb via to the phone. the wizard pops out then i cant find the folder please help me out(again)

André said...

I used V3c Drivers and P2k Commander 4.98 in Windows VISTA!!!! All works perfect!! Thanksss!

Jack Ketch said...

Thanks very much for researching and compiling this information, it worked perfectly and I appreciate your making it available.

Heather Lynn said...

This is a great tutorial! So this was the first place I've ever been able to find the drivers, but I'm having some problems.
I am using a USB cord from a digital camera I had and I have a V3 Razr and when I plug them in and turn the phone on I get the split second blurb of "V3 Razr" I go through the whole thing of searching for software and then it installs and does all that and then all of a sudden it's finished and nothing else happens. I take the phone out and plug it back in and it gets an "error" message about my "USB device" and then from then on out it does not recognize my phone whatsoever. What should I do?

Marcelo said...

Hello!
Congrats for this "tutorial". Really nice!
I'm just curious to ask u one thing. Why did u not use the mobile phone explore? I found it at www.motorola-tools.com and it is for free.
I'm just afraid if it will work fine with everyone but it seems to be nice.

Regards,
Marcelo

Ken Hanscom said...

For those of you having issues with P2KCommander and Windows Vista, P2K Commander is now available in a Windows Vista version here.

Ken Hanscom said...

For anyone having issues with P2KCommander, a couple of things to try:

#1 Go to option, P2k tuning and select either Standard P2k commands or Safe (slow commands)

#2 Select a different Phone drivers/Partitions. Either /b for the Transflash card, or /c for the i398 user partition.

Anonymous said...

I lost my itunes CD I already setup motorola v3i phone tools CD.where from I can download itunes set up give me sites name and how to transfer mp3 file [song/audio] file my pc to phone?

Ken Hanscom said...

Fortunately, you are in luck. Apple allows you to downlod the most current version of iTunes (iTunes 7 at this point) directly from their website. You can get it here:

http://www.apple.com/itunes/download/

Once you download, just install it, put in your serial number and your Motorola V3i should be in good shape.

Triet said...

Thank you! I just used P2K 4.9 with my razr V3 and it works great.

Do you know of a way to unlock the bluetooth so i can connect with my computer via that instead of usb?

Ken Hanscom said...

Glad to hear it work. For the most part, Bluetooth is pretty ineffective in the RAZRs. Unfortunately, a lot of vendors (Verizon, Cingular, AT&T) have crippled the OBEX (file transfer) and other bluetooth functionality in it. However, will update here if I find a new solution.

Ken Hanscom said...

http://www.somelifeblog.com/2007/07/p2k-commander-49c-available-for.html

Anonymous said...

You said when i plug in the usb cable, the Microsoft Windows Add Hardware Wizard will start but it doesn't. What should i do?

Anonymous said...

I'm a Telus Mobility customer with a razr v3c. The bluetooth obex file transfer works perfectly on my phone. Is there any way that info about my phones firmware could help?

Steve B.

Anonymous said...

Thank you so much!!! My phone is charging, and I still have my $59.95!

Anonymous said...

Thanks for a great site. I'm no computer wizz, but I done everything you said and everything worked first time. Cheers Fraser

free ps3 said...

Thanks very very much!! this thing worked for me and saved me a lot!

Anonymous said...

Thanks for the effort you've put into this site. I've downloaded the driver and tried to install it, but Windows XP says it is not "Windows Logo Certified" or something like that. It refuses to install the driver. Any ideas?

Ken Hanscom said...

Sounds like the security settings on your computer are not allowing you to do this. Usually you can override them and select install driver anyways. Is this option available to you?

Anonymous said...

Hello all,
Pls help! I have a V3 RAZR. I've changed the flex under the keyboard many times already per advise of the repairpeople (who charge a kidney everytime) but the issue persists. It only works well for about an hour then it will self-enter #7 or 2 and won't respond to keypad or p,q,r will come out when composing a message. Delete doesn't work. I found that I could make it work by opening the back of both up and down, disconnect the flex and blow warm air with a hair blower to the parts for 2 minutes. After working for an hour it get stucks again. I don't believe that it is the flex anymore. Is it a ground issue or short circuit? Is there anything else that should be changed? Calls and text come in btw, but I can't call or text back when it is on autistic mode. There are 3 metal boxes (with tiny hole) on the board where the USB port is and the middle is somewhat depressed. The phone works for an hour when that is poked by a tiny long nose and raised a bit (you could only go in about 1.5 mm) then back to autism again. Joey

Anonymous said...

Need help Please
win xp sp 2
drivers all ok
p2k does see device in lower left
set to standard but when i try to go to /c p2k phone user or anything besides /b p2k phone flash (p2k:/Seems)
i get hour glass then not responding

vzw v3

thanks
Flash269

susan said...

pardon my ignorance, but does this program work for a Mac GR running OSX.4?
I need help!
thanks

cpkm said...

I have the Verizon V3m and attempting to connect via Windows Vista, even the latest p2k commander fails for me. None of the drives connect. I have the options of drive letters a, b, c, and e. Both c and e are 'Phone user.'

"Volume name fail!" is persistently thrown in to my face.

Here's part of the log:

P2k Tci IF up.
Usb P2k device found, phone connected!
Tci command set: 3G fast!
USB: IO Time-out!
CMD: Answer wait timout!
Volume name Fail!
USB: IO Time-out!
CMD: Data Write Fail!
Volume name Faile!
.. etc etc

Who ever Verizon hired to design this phone's UI, lacks skill in every way possible. This company doesn't have a clue, they're obviously handicapped. By the taste of their work I assume they're broke and paid some high school kid to do this.

I might just mod this phone to death for fun and get something of quality later. You get what you pay for.

Ken Hanscom said...

Trying changing the speed / command set as it may be causing the timeout with the phone.

maddox999 said...

hi i too have motorola razr v3.i hav downloaded p2ktools and able to charge my phone also transfer pics,ringtones.But after that when i tried to charge my phone using normal charger i.e via (current) i m not able to charge my phone so can anyone can tell me y is it so??? so plz reply me .....i m waitig 4 ur replies.

Anonymous said...

First of all, thanks for this awsome tutorial. However, whenever I try to select "pk2 mobile phone" from the dropdown menu, I get a "an error has occured" message and I have to shut the application down. I'm not exactly clear on where to find and put this Pk.zip file, since the link above doesn't seem to work.

Ken Hanscom said...

I would recommned making sure you use the latest version of P2K Commander. The lastest list can be found here:

http://www.somelifeblog.com/2007/03/motorola-v3-complete-list-of-p2k.html

Anonymous said...

Ok, I have my phone plugged in and it is charging right now as I type. It's a RAZR V3. When I start pk2commander it starts fine and the interface looks just like your photos.
However it starts up 3 device wizards
1. Motorola Accessory ==>click cancel
Then
2. Motorla MCU Data Logger ===>Click cancel
then
3. Motorola Test Command
===>Click cancel
My phone stops charging and I can't find "p2k mobile phone" in the drop down menu.

I don't get it.

Ken Hanscom said...

May I ask why you are cancelling the addition of the drivers? Allow / accept them to be installed as part of the P2K Commander setup and everything should work fine.

Anonymous said...

Thanks for such a prompt reply. But which files should I tell it to use as the drivers?

Ken Hanscom said...

Ok, good question. I now understand the issue. So, depending on the version of P2K Commander, the driver may be bundled in one of the subfolders where you unzipped. If you do not have drivers with yours, download version 4.0 of P2K commander and use the drivers that are included with that build when you browse for the drivers. That should solve your problem.

Anonymous said...

Thanks! Sorry but I have another issue...what if after it couldn't find the drivers I checked the box that said to stop asking me to try and install them?

Ken Hanscom said...

In that case, you may need to go into device manager and 'uninstall' them so they come back the next time you attempt it.

Anonymous said...

Thanks again.

Now those are installed fine. When I choose "P2k Mobile Phone" from the drop down the program crashes.

I downloaded 4.0 like you said and that's what I'm using.

Ken Hanscom said...

Assuming you do not have Vista or a 64-bit version of Windows, just extract the 4.9.D version over the 4.0 version and you should be set. The drivers will be there still and you will have the latest version of P2K Commander.

Anonymous said...

Do you know any way to get games off my RAZR and put them on my BB Pearl?

Anonymous said...

This alternative method worked out great. I appreciate you taking the time to share the solution. Motorola can shove their tools software....

Anonymous said...

I'm trying to use your steps in connecting my razr with my cpu using a USB cable. I unzipped the files and such, but when I plug in my phone the Windows Add Hardware does not pop up. it did the first time...but then it just dispeared, and no matter how many times i replug it in....it won't show. help?

April said...

I am having the same problem as the above person. The add hardware came up, I accidently closed it, and now I can't get it to reopen when I replug in my phone. I even tried restarting my computer. Help please!

Anonymous said...

My Razr went through the washer the other day(phone is so thin) and works completely fine with one exception, it won't charge or even read that it is plugged into the charger, is it possible to fix this or do I have to get a new phone?

Ken Hanscom said...

There is a good chance that your RAZR is toast. However, to be sure, I would do the following.

1. Take out the battery and other pieces, and let them dry for a few more days.

2. Try a new battery or a different one if you have it handy.

If those do not work, there is not much hope for your soaked RAZR.

Bruce G. said...

Thanks for you hard work and ongoing support.

The RAZR USB driver works the charm and my phone is happily charging away. Wahoo!

Extracted P2KCommander but no sub-folder "p2kdriver_2.8" exists. I've tried several versions of P2K (4.9.8, 4.0.1, and 4.9.6) all from the link you provided. I peeked into the archive and it's not there :-(

Anonymous said...

Thanks so much for your work. I am using a v3r with tmobile. After installing the drivers, P2K loads but I get a series of these errors:

USB: IO Time-out!
CMD:Data write fail!
USB: IO Time-out!
CMD:Data write fail!
USB: IO Time-out!
CMD:Data write fail!

Then I get:
Volume size fail!
No p2k device foun, NOT connected !

What is up?

Anonymous said...

I can't seem to get any of the P2K programs to work with bluetooth. I have a BlueSoleil bluetooth adapter that will let me transfer limited audio, video, and pictures with my phone. I really want to access things such as my address book from my computer. Is there anything I can do?

Anonymous said...

hi ken, please help me!
first i want to say thanks for all your info. i have v3c and running xp. i've followed your instructions countless times and still im not able to do anything. i've downloaded all drivers including the motorola drivers. uninstalled and re-instaled a number of times. my device manager shows as follows when the phone is pluged in...
Motorola USB Device
>Communications class- Control interface
> Communications class- Data interface
>Data Logging MCU interface
>test command interface

Also when im in p2k (tried multiple versions) and try to connect to the phone it says USB:time out. tried all the options you suggested to others and still nothing.
i hope this is enough info for you, lol.

please help, im just about to throw my phone out of the office window

thanks Rob

Amanda Ryan said...

Hey Ken-

Thank you so much for your detailed website. I have read through for the past 3 hours trying to upload photos from my Motorola RAZR. I have made sure I have the drivers for P2K, and I am continously getting a "No p2k device found, NOT connected!" error.

There seems to be many solutions for this problem, and I can't seem to find the one that works for my phone.

Help please?

Ken Hanscom said...

Hi Amanda Ryan. What specific model is your phone? That would really help me determine which fix might be the best for you.

Anonymous said...

okay,
just so you know,
you ROCK.
:]
now i can have any ringtone that i want,
because of your freaking awesomeness.
thank you.

Anonymous said...

Hey,
Thanks a lot. You saved me some money and time...Makes life little easier.

Thanks again.

Anonymous said...

everything is running fine, but in p2k when i open the audio folder for my phone there is no media files just the 2 files im supposed to delete..so i went ahead and transferred a mp3 there,(in case the media files were somehow hidden) and still nothing..any ideas?
thasnx

Anonymous said...

Thank you so much for this!
It's very helpful. The only thing is when I went to click on the link in the "Enable you PC to transfer files etc." for the PK.zip file, it didn't work. What should I do?

Anonymous said...

I've downloaded the correct driver (V3) and extracted the zip to a folder, but when I direct Windows Add Hardware Wizard to that folder it says that Windows could not find the necessary software. Any ideas? Im on Windows XP SP2, using the V3 driver. I tried the V3C driver just to see if itd work but it also failed.

Anonymous said...

Thanks a ton!! Charging works. It's as simple as eating a soup :)

KTM 105sx said...

OK, I HAVE EVERYTHING WORKING, BUT WHEN I TRANSFER PICTURES, I ONLY GET ABOUT HALF OF THE PICTURE, AND SOMETIMES NO PICTURE. THERE ARE LINES THROUGH THEM ALSO. WHY IS THIS?

Anonymous said...

thanks mate appreciate it!

Anonymous said...

Thanks for the help dude I have been looking for a way to transfer ring tones to my phone for a while...having a little trouble with the setup tho. I installed the p2k program and it is recognizing my phone but the move button is disabled, how can i fix this?

allie1709 said...

I am trying to install one of the P2k files so I can transfer files from my phone to my computer. I am able to download any of the versions of P2k, however, when I open the commander file and about 30 seconds into running the program I get an erro report and it closes. I can't seem to get past this stage, why is this? and how do I fix this?

Anonymous said...

Thanks for your hard work. I followed the steps for installing and setting up, and I can navigate the folders on my V3xx. However, in the "Pictures" folder, only the stock pictures included with the phone show up. I can't locate any of the pictures I took. I know they're on the phone - I can view them there. Any suggestions?
-JB

Chris said...

Thanks a ton, you saved me $60!

It didn't work for me until I also followed these instructions:
http://aznuwee.googlepages.com/

The problem was I didn't have the folder called P2kdrivers_2.8. You don't need that, simply download the Motorola Software Update as you see in the website above. Follow their directions and DON'T SKIP STEP 7, the part where you minimize the Motorola Software Update.

Also, I used P2k Commander 4.9.E and the Safe (slow) tuning setting. Phone is a V3C.

Brett said...

I added ringtones to my phone through the P2k program, but now my phone won't allow me to set individual ringtones. Anyone have an idea on how to fix this?

Anonymous said...

P2k Commander is working perfectly for me to add ringtones.
However, it will not access /b for the transflash card.
It just keeps reverting back to /a.
I have tried different versions up to V4.9.E and I am currently using V3.3.5.

Any suggestions as to what the problem is, or is there another application available that will allow file manipulation on the transflash card?

My phone is a new Verizon V3m.

Thanks for all your tutorials.

Regards...

hissy100 said...

just a tiny correction, you don't need usb 2.0, mine works on my laptop which only has 1.1, I even reflashed my phone with it

Evilspot said...

Ken, first I would like to say that this is golden. I did not have any issues getting things installed. but when I attempt to communicate with the phone (V3c) I keep getting the USB time out issue. Is this do to the fact that it is a Verizon phone, or am I missing something. I have played around with adjusting the options but nothing seems to work. please advise.

Thanks

Aric

Anonymous said...

THANNNNKKK YOUUUUUU!!!!! I tried a while ago to make this work. I'm staying at a buddies place forgot my charger and came across this link. You are a genius, a real men among men. Thanks again.

Kennedy

messageinabox said...

thanks a lot!!!! we owe you heaps! Great work here!

cathy

Russ said...

Anyone able to get this to work on a V3Re? Mine is through T-Mobile and it doesn't see any /a directory and it keeps on crashing. I have installed all the latest drivers but no joy. I guess I'll just have to spend the $35 to get MPT.

Ken Hanscom said...

In the worst case, check out Amazon. Recently, prices have been as low as $5 for MPT if the V3Re is giving you problems.

Anonymous said...

I have a V3m and when using the P2KCommander it recognizes that the phone is attached but then I get a volume name fail message. How do I get the commander to access what is on the phone?

Wabash Banks said...

Ken, I have P2K setup on my PC and have followed the other directions for attaching my phone. It works up to the point of using P2K. Whe I plug the phone in I get a phone connected message in P2K but then I get a Volume Name Failed message and I can't open the phone. What am I doing wrong?

Thanks

Ken Hanscom said...

In the options, you can select which volume you want. Choose the appropriate one for your phone.

-Ken

Anonymous said...

Hi, I followed your tutorial but i needed to re-do everything. So i delete P2KCommander and The Charging Software but one problem. Even though the software is gone. The phone still charges, and the NEW HARDWARE FOUND pop up doesnt pop up anymore. Please help! Thanks ^^

Ken Hanscom said...

Sounds like you deleted the software, but the drivers are still installed. In order to remove the drivers you will need to go into your Windows device manager and "uninstall" the drivers that you previously installed in order to get the pop-ups again.

However, if the drviers are working -- you should be set with the P2K Commander application.

-Ken

Anonymous said...

Thank you. But now I installed it correctly this time. All the drivers. Then the P2K Commander would load MOBILE PHONE. After I though I was done I disconnected the phone. I found I didnt fully install my ringtone. So I re-connencted my phone but this time it says NO P2K DEVICE CONNECTED. Even though my phone still charges when I hook it up. The P2K doesnt work. And I Did follow the tutorial and installed all the drivers and software and hardware. But still it doesnt work anymore. Is P2K Commander a One Time Thing?

Ken Hanscom said...

P2K Commander is not a one-time thing, however it can be a little testy at times. If you have not already, I would recommend rebooting your machine. That tends to help in case P2K Commander left any memory sitting. (sorry cannot tell if you are the previous Anonymous and already rebooted. :-))

-Ken

Steve said...

Awesome software and great guides!
With my SLVR phone, I have to start PST first, connect my phone via USB, and once PST says connected by USB (instead of serial), I start P2KCommander. Once it sees the phone, I select the /a and I'm off to the races.

My problem is my wife's RAZR V3M. I go through the same procedure and when I select the /a it gives me USB: IO Time-out! and P2KCommander hangs and then crashes my computer with a blue screen.

I even tried the Standard mode and Safe (slow) mode with the same results.

Any idea what to do?

Anonymous said...

I LOVE YOU!!!! (You know - in a your-links-&-help-saved-my-ass way). Thanks a million, dude!!

Anonymous said...

Hey Ken,

I have tried several times to download p2k commander but every time I download it the window closes and I go to my desktop and I try and open the file but it says please choose a file to open with please tell me what I should do with this problem or a program to select to open with.

Thanks Steve M.

Ken Hanscom said...

Steve,

Give a free trial of Winzip a try, that will allow you to extract the files.

I hope that works for you,
-Ken

Anonymous said...

Ken,

Thank you! This worked well for my Razor V3. Is there a way to play the ring tones I transferred from my phone to my computer? None of my players will open the file, or says that the file format does not match the extension.

Bill D.

OS: XP Home

Sullivan Zant said...

My sister tried to do it,
And she inadvertently blocked it from trying to discover the phone again.
How do I bring it up again to find the hardware?

Steve said...

Hey Ken,

Thank you so much it worked perfectly

Thx Steve

SharonC said...

Ken, Thank you for your help in getting my phone to charge via computer. A new battery would not even get it to charge, but followed your instructions and within 10 minutes it was charging. I was not familiar with unzipping, but right clicked and hit extract. Thank you again for caring enough to help people out. Sincerely, Sharon

Anonymous said...

Hi this tutorial is great thanks.

I do have one problem though, when I plug in my phone via cable the Microsoft Windows Add Hardware Wizard did not start. Do you know how do fix it?

Thanks.

Anonymous said...

i give up. not for a lack of the excellent advice from you and you readers. but with my verizon v3c razor nothing allows me to see or transfer photos. p2k commander wheter ver 4.9 or 5.04 do not open the pfolders regardless of what partition i uce or how i connect (wheter slow, fast or safe. i cna only ee the phone on the "seems " partition and that is just hundreds of commands. when i look at the partition files there is no mobile phone and the star only appeasrs nxt ot one of the items. do i give up?

Anonymous said...

Please help i installed when i restarded the phone he just go white and black doesnt do anything i broke my phone with this program i dont belive this

Anonymous said...

i have installed everything but when i plug in my phone in wont recognize that its there. should i try rebooting it?

Anonymous said...

I have a RAZR V3xx, and when I tried installing the most recent P2k (V5.0.4) but when I went to Browse for the Commander.exe, it would not show up.
Then, I downladed version V3.3.2, and was able to get the entire first step to work and correctly got the "Accessories INterface" drive to work. But my computer no longer "fOund new hardware" and I could not install the Data Logging MCU, TExt commander etc..

do you have any suggestions where to go from here? THanks!

Anonymous said...

I am trying to uninstall P2K but I do not see it in the control
panel under add/remove programs nor in the Windows Installer Cleanup. Could you advise how I can uninstall the P2K completely?

Thanks so much.

Anonymous said...

got it to work for a V3 on windows vista, was a pain... and not realy sure all what make it work XD! but used version 3.2.2, some of it was compability mode and some tool i got to remove preinstaled driver, and some other good think i did on Device Manager ( uninstall, and choose install folder, etc).
gl and hf//

stringstring said...

Thanks for the information..I am using the Unlocked Motorola Razr Mobile..I got the Unlocking code in the site mobileunlocksolutions

Melanie said...

Thank you Ken so so much! I just did this today. xx

Melanie said...

You are the best.

damien_natas said...

thanks! it worked great!,it took a few minutes to figure it out now is working.