Receive updates via email:

 Updates via RSS

Tag Cloud

Blog Archive

Thursday, February 01, 2007

Fixed! Wii Cusor Does Not Appear on your Wii Console Game

Since my post for fixing a problem when Wii Remotes (Wiiomotes) do not sync with the Wii console, I have gotten a number of questions on various Wii problems and fixes (keep them coming!). This particular post deals with the problem when the cursor either does not appear on the screen or within a game on your Wii console.

Here is the troubleshooting information from Nintendo, supplemented by me.

Please note that our experience shows that this troubleshooting is best performed using only one (1) Wii Remote at a time. If another Wii Remote is turned on, turn it off or remove the batteries.

Some games do not use the cursor feature of the Wii Remote; Make sure the game you are attempting to play uses the cursor by reading the game's instruction manual. You can also exit out of the game to return to the Channel Menu and use the Wii Remote to see the cursor. If the cursor still does not appear, continue with the steps below. Otherwise restart the game after verifying the game uses the cursor mode.

Trying to use multiple Wii Remotes in the Mii Channel or Photo Channel? These Channels only allow the Wii Remote designated as "Player 1" to function only. If you are not using the first player Wii Remote, switch to that Wii Remote.

Verify that the Wii Remote's pointer lens is free of obstructions and contamination (stickers, heavy smudges, etc.). The pointer lens is the tinted rectangle at the end of the Wii Remote.

Check the battery power level by turning off the Wii console, then opening the battery cover of the Wii Remote. Press and release the red "SYNC" button to check battery strength. The number of lights flashing indicates the Wii Remote's battery strength. Four flashing lights indicates full strength. Our experience has shown that as your battery strength decreases to one (1) or less lights flashing, the cursor may not appear. For troubleshooting, if possible, try using fresh batteries so that all four lights illuminate. For guidelines on using batteries, please click here.

If after inserting brand new batteries, you are still seeing less than all four LEDs flash, then your Wii Remote will need to be repaired. Please click here for repair information.

Is the Wii Remote properly synced?

Press the POWER button on the Wii Remote to see if the Wii console powers on.
If it does, the Wii Remote is synced with the system. Please skip to the next section.

If the power doesn't come on, power on the system manually and try syncing the Wii Remote.

If the Wii Remote will not sync, there is likely a problem with the Wii Remote. Please click here for repair information.

If the Wii Remote will sync and the cursor still does not appear, try another Wii Remote if possible.

If at least one Wii Remote is working, there is likely a problem with the first Wii Remote and it will need to be repaired. Please click here for repair information.
If you have only one Wii Remote, or none that are working, please continue troubleshooting.

Make sure that the Wii Remote is being used between 3' and 10' directly in front of the TV and that there are no bright light sources affecting the Wii Remote's operation (review Game Play Guidelines for more information), and that the Sensor Bar is placed properly (see Sensor Bar setup).

Check the cord on the Sensor Bar for any frayed wires or kinks, and verify that the Sensor Bar is free of obstructions.

Check the button functionality, and that the Sensor Bar is operating correctly, by accessing the Wii Main Menu. Use the "+" and "-" buttons to scroll side-to-side through the Wii Channel screens.

If you are able to scroll with the "+" and "-" buttons, but the cursor is not appearing, then there is likely a problem with the Sensor Bar. Please click here for additional Sensor Bar information.

If there is no response, there is likely a problem with the Wii Remote.


Christopher said...

One easy way to check if the error is with the sensor bar is using a digital camera. Focus the camera on the sensor bar as if you were about to take a picture. If your sensor bar is working correctly, you should see 5 blue lights illuminated at either end of the sensor bar. The problem I had with my sensor bar allowed the cursor to operate normally on the main menu screen, but not during games, or once I had entered any of the channels. Within games, my cursor just disappeared. By looking through my camera I could see that only one side of the sensor bar's lights were working. If you're experiencing the same error, you will need a new sensor bar.

Anonymous said...

I am also having the same problem , the cursor is not appearing despite having changed the batteries, unplugging the system , resyncing the remote with the console , the sensor bar shows 5 lights on looking through a digital camera on both sides.Side to side scrolling occurs on pressing the + & - buttons but the cursor is nowhere to be seen.I tried changing the sensor bar also but couldnt solve the problem ? Any suggestions? Please help.

Junk said...

I had the same probleem with the hand cursor not showing on the Wii Menu and still can not correct it. The sensor bar is not the problem, I plugged it into another wii and it works fine.

I got a wireless sensor bar and everything works fine. If I use the wired sensor bar than the +/- works but the hand cursor will not display.

Anonymous said...

I never though this would work but it does light 2 candles either next to each other about 8inches apart and watch ur cursor re appear.( it provided ir light )dont even need to have the sensor bar in this will tell you if u need a new sensor bar or not

Erin said...

I've had this problem a few times. First, I unplug the Wii (ALL of the cables), then I remove the batteries from both of my controllers. Plug in the Wii, let it load up, insert batteries into one controller, and then synch. Works every time.

Glenda said...

Hi, no matter which remote is used as the 2nd, it doesn't work.
Would appreciate your help.
Thank you, Glenda

Mikkohoo said...


after having done some troubleshooting it seems clear to me that if you´re precisely having problems with the cursor the problem is the sensor bar. I checked both ends of the cabel and didn´t think there could be the reason. My son came and checked the whole thing, which is long, and noticed that our cat had bitten it loose. Tried to fix it without success.

mike said...

Nkice work, your explanations have been helpful. However, of course mine doesnt seem to fit any mould. Using the gun device or the controllers by themselves na-da. But when I connect up using the guitar hero controller, bingo! works. I've tried using the wii controller from the guitar controller - again na-da. I'm going nuts. Any suggestions greatly appreciated.