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Tuesday, July 10, 2007

Verizon FiOS - Almost there?

Today I did not have time to give Verizon FiOS a call with everything going on at work and my pending trip to Bangalore, India on Friday. That being said, I had a somewhat pleasant surprise in the afternoon.

When I checked my Gmail inbox, I had a message from the manager of operations for Ventura County, California seeing if there was anything that still had not been resolved. After exchanging a couple of emails with him, I received a call from one of the folks out of the Oxnard service center.

While she could not help me out immediately as the provisioning & billing center was closed, she commited that she would facilitate the closure of the issue, by Wednesday (tomorrow). I must admit, I am hoping this whole ordeal is almost over.