Subscribe

Receive updates via email:

 Updates via RSS

Tag Cloud

Blog Archive

Thursday, December 27, 2007

Oops. Telenav could not generate route. Please try again

When we arrived home from New York city, I attempted to pull out my Blackberry 8800 in order to use the TeleNAV GPS Navigation unit to get home. Not that I need to know how to get to my house, rather I like seeing how much distance we remaining. I went to my favorites, selected my home and after a few seconds received the message:

Telenav could not generate route. Please try again
I did not quite understand the error message or what could be causing the problem, so I tried it again.
Telenav could not generate route. Please try again
I figured the problem was similar to what I frequently experience with the Blackberry after flights – where the GPS will not find any satellites once I get off a plane. So, I rebooted the Blackberry 8800 assuming that would fix the issue. Going back to my route, I received the message again.
Telenav could not generate route. Please try again
At this point I figured that TeleNAV must be down and figured they were experiencing some sort of outage where I could not contact the server to calculate the directions.

Then today, on my way to the LAX airport, the same thing happened. However, with a slightly different behavior. The TeleNAV GPS software was giving either the error
Telenav could not generate route. Please try again
or it was providing really interesting routing instructions taking me only on side streets.

I did not get it. In fact, I was about to call TeleNAV’s support number to see what was going on.

Then I remembered that while we were in New York, I flipped the navigational preference from “Fastest Route” to “Pedestrian” since we were doing a lot of walking around the city. (Which the GPS was very handy for, if I may say so.)

I flipped the preference setting back to “Fastest Route” and the TeleNAV software was back in order. If you ever start encountering the above error message on your TeleNAV GPS – make sure to check your preferences and routing before freaking out about the software not working. I wish I would have thought of that sooner!

0 comments: