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Sunday, April 27, 2008

Fixed! Gran Turismo 5 Download Failed Error for Gran Turismo 5 & GT5 Prologue

This ERROR also occurs in Gran Turismo (GT5) and the fix remains the same as it is with the Prologue

With the release of Gran Turismo 5 Prologue (GT5), I immediately experienced an issue with my date and time settings (See how to fix here, as it is a precursor to fixing this problem) that was a little annoying. Shortly after I cleaned that up, I was notified that there was an update available for Gran Turismo 5. Not only did that not work, but it took me several tries and configurations to get it working correctly. Keep reading for the solution.

Gran Turismo 5 Prologue GT5 Download failed -- an error occurred during the downloadThe sequence of events and the fix went as follows. If you are having a similar issue downloading updates for Gran Turismo 5 Prologue (GT5), I recommend following these steps.

1. Upon entering Gran Turismo 5 Prologue I was greeted with the following dialog:
An update is available. Your prize money will be carried over, but the update may result in the the loss of replay and saved data. Download the Update? When you begin the download, all unsaved data will be lost.

2. I click on 'Yes' rather than 'No' to start the update and the following transpired.
Preparing download. Please do not turn off the PS3 system while the HDD access indicator is flashing.


3. Then after 2-3 minutes, a dialog comes up with 'Failed'. Upon hitting 'ok' you are greeted with the message 'An error occurred during the download. Download failed.'

4. The download dialog boxes exit and you can go about using the system, but News and online play is not working.

I tried this several times repeatedly either by exiting the game using the PS button, downloading upon starting the game and by trying it multiple times in game.

One method that has been helpful for folks including me was by going to Options --> Miscellaneous --> Network. From there, start with clearing the cache by clicking on the start button. In addition, adjust the item for UPnP to Mode 2 from Mode 1. This adjusts the NAT and network protocols. While badly named, by changing to Mode 2 from Mode 1 has yielded the most successful attempts.

After completing the clear cache and UPnP network mode settings change, restart the game and attempt to download the game. After making the changes, on my second download everything worked great.

Hopefully this works for you -- if so, please let me know with a comment!

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Anonymous said...

Thanks a lot, your method worked really fine for me and I'm now plaiong online thanks to you!!!!!!

Anonymous said...

Yaaaaay, you da man!

I am trying right now, but by god, im so hopeful!


Paul said...

I'm afraid it didn't work for me :( Oh well, I'll keep trying...

Can you download via standard computer and burn to a disc to install?

Anonymous said...

awesome ... i was just about to return my copy as i only wanted it for online.

Zaver said...

Hey Thnx Alot man it really helped with the Settings u provided

Thnx........ It really Works
The update was successful in the 3rd try

Anonymous said...

nope did not work anymore suggestion?

Anonymous said...

Dude you rock! This has been driving me insane. I couldn't find where to change UPnP so only cleared cache and it seems to be working.

Jim said...

working well so far.... thanks for the tips :D

Anonymous said...


Anonymous said...

it doesn't work for me

Anonymous said...

Works only if you bought the game @ Playstation Store.

If you have problems downloading the update - uninstall the game (don't be affraid, you won't lose your save games). Download the game again for free from your downloads history @ Playstation Store.

When you install the game it will already be updated :)

Ken Hanscom said...

@11/26 -- I did not buy my game at the Playstation Store and this fix worked fine for me. Uninstalling and reinstalling might work, but generally speaking, the steps above have helped with Gran Turismo, regardless fo where it was purchased.


Loaded said...

Didn't work for me too after trying for at least 4 times...

Any other ways??

Cameron said...

Just Keep Downloading It. It Remembers Where You Were Upto and resumes from that.

Loaded said...

Finally worked after many many times of trying...

Thanks Ken!

Anonymous said...

sometimes the update error may be due to overload of the servers. it may work if you wait until later in the night

Anonymous said...

Yeeeaaaaaahh - at long last!

RG7 said...

I tried twice and it didn't works! Will try for the third time and see, hope this time is positive! Normally it failed before it reach the 2nd minutes.

RG7 said...

Thanks! It works fine now, download completed :)

Steve said...

Awesome - I had this same problem, and this solution worked great for me. Mine is the downloaded version, not disc version.

Anonymous said...

i just tried it and i cleared the cache and the upnp was on mode 1 adn it stilll doesnt work

Anonymous said...

thanks, it really worked :D I was really struggling to get the updates working

Anonymous said...

It is working now, thanks a lot ;-)

Anonymous said...

thanks for the info :) it works now! i should ad however that it did not work for me on mode 2, but worked on mode 1 after changing the time and date settings to internet and clearing the cache thing :) thanks again!!!

Anonymous said...

Thanks for your idea!

Good luck!

Anonymous said...

It works! Thank You!