|This ERROR also occurs in Gran Turismo (GT5) and the fix remains the same as it is with the Prologue|
With the release of Gran Turismo 5 Prologue (GT5), I immediately experienced an issue with my date and time settings (See how to fix here, as it is a precursor to fixing this problem) that was a little annoying. Shortly after I cleaned that up, I was notified that there was an update available for Gran Turismo 5. Not only did that not work, but it took me several tries and configurations to get it working correctly. Keep reading for the solution.
The sequence of events and the fix went as follows. If you are having a similar issue downloading updates for Gran Turismo 5 Prologue (GT5), I recommend following these steps.
1. Upon entering Gran Turismo 5 Prologue I was greeted with the following dialog:
An update is available. Your prize money will be carried over, but the update may result in the the loss of replay and saved data. Download the Update? When you begin the download, all unsaved data will be lost.
2. I click on 'Yes' rather than 'No' to start the update and the following transpired.
Preparing download. Please do not turn off the PS3 system while the HDD access indicator is flashing.
3. Then after 2-3 minutes, a dialog comes up with 'Failed'. Upon hitting 'ok' you are greeted with the message 'An error occurred during the download. Download failed.'
4. The download dialog boxes exit and you can go about using the system, but News and online play is not working.
I tried this several times repeatedly either by exiting the game using the PS button, downloading upon starting the game and by trying it multiple times in game.
One method that has been helpful for folks including me was by going to Options --> Miscellaneous --> Network. From there, start with clearing the cache by clicking on the start button. In addition, adjust the item for UPnP to Mode 2 from Mode 1. This adjusts the NAT and network protocols. While badly named, by changing to Mode 2 from Mode 1 has yielded the most successful attempts.
After completing the clear cache and UPnP network mode settings change, restart the game and attempt to download the game. After making the changes, on my second download everything worked great.
Hopefully this works for you -- if so, please let me know with a comment!
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