|This post is one of several on how to fix problems with your Nintendo Wii. To see the entire list, click here for the Nintendo Wii Repair Guide.|
Is the power not working on your Nintendo Wii? This can be a frustrating occurrence, especially if your Nintendo Wii was working properly before. While there are a number of reasons why this might occur, there are two common ones -- the use of a non-licensed or genuine AC adapter, or a failed AC Adapter on your Nintendo Wii. On very rare occasions, the power supply adapter on your Nintendo Wii may requiring the entire Nintendo Wii unit may need to be replaced.
However, before get too worried about that -- let's try a few basic troubleshooting procedures to try and diagnose the issue. Nintendo's guide on this problem is fairly comprehensive and has some good content, so I have included that below. In addition, you will want to check that following common issues before moving forward.
- Check and make sure your cables are properly plugged in. This may sound silly, but sometimes they can become loosened causing bad power connections. Best to check before you spend much time troubleshooting.
- Does the power strip or wall outlet that your are plugging the Nintendo Wii into have power? Make sure you can plug in other devices into that same outlet to verify there is not an issue with either the power strip or the wall outlet.
- Make sure there is adequate ventilation. Although it is covered below, it is best to make sure there is several inches of free space at the back of the Nintendo Wii to provide good air circulation to the Wii so it does not overheat.
- Make sure that the word "Wii" and the model number "RVL-002 (USA)" molded into the AC adapter. Unlicensed products are not fully compatible and may not work
- Avoid the use of unlicensed products such as memory cards, controllers, and cheat devices. Some of these products are poorly manufactured and may result in damage to your system. If one of these products is attached to your system, remove it and try resetting the AC Adapter (see below).
- Check all accessories, licensed or not, for phsyical damage. Physical damage, such as frayed wiring or a cracked housing can cause the system to shut down. Remove any damaged products and try resetting the AC Adapter (see below).
- Make sure the Wii has good ventilation. Avoid operating the Wii while it's on carpeting or inside an enclosed space. If you have the Wii placed in a vertical position, make sure the vent on the bottom is lined up properly with the hole in the plastic stand and no foreign material is obstructing that hole.
- Check the vents on the back and side of the Wii for dust build up. The system will shut down if it cannot vent properly to prevent overheating. If there is a build-up, remove it using a vaccum cleaner with a soft brush attachment.
- Make sure that your wall outlet works. To check it, try plugging a lamp into the same outlet where your system was plugged in. Turn the lamp on the verify the outlet works. Also, make sure you are not using an outlet that is operated from a wall switch. If you do, make sure the wall switch is in the ON position.
- Make sure the AC adapter is attached properly. Firmly plug your AC adapter into the back of the Wii (the port is labeled 12V IN) and into a working wall outlet.
- Once plugged in, check the power light on the Power button to see if the system is receiving power.
If this fails, try resetting the AC adapter.
- Unplug/remove all accessories from the system (including game discs, SD Cards, memory cards, Nintendo GameCube controllers, hookup cables, the AC Adapter, and Sensor Bar) from the outlet and Wii.
- Let the system rest for about 90 seconds. While you're waiting, check to see that controller cords, AC Adapter, and Stereo AV cables/Component Video cables are not frayed or have exposed wires (this can cause the system to shut off); if so, you should replace those parts.
- After the 90 seconds, Plug the AC Adapter into the system and wall outlet. Check to see if the power light on the Power button comes on.
- If the system works, plug ONE accessory into your system starting with the Sensor Bar, then turn the system on to see if it still works. Repeat this process with ONE accessory at a time. If your system doesn't work once you put a particular accessory in (Sensor Bar, GameDisc, Nintendo GameCube controller, Memory Card, SD Card, etc.), there may be something defective with that accessory.
- If the power does not come on, a repair will be necessary. Because it is not possible to determine which item (Wii console or A/C Adapter) needs repair, please call our Consumer Service Department at 1-800-255-3700 to discuss available options.
- If the power is still continually shutting off regularly, please call our Consumer Service Department at 1-800-255-3700 to discuss available options