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Friday, September 19, 2008

Fixed! iTunes Purple / Pink Background Instead of White

So, I downloaded the latest version of the iTunes software -- iTunes 8 which includes the new "Genius" feature from Apple. Then a funny thing happened. When starting up Apple's iTunes (8.0.0.35), I started having a really odd color scheme occur in the background of all of the screens.

For some reason, all of the backgrounds would flash between purple / pink / fuchsia when I was in the iTunes settings mode. Even I expanded or contracted the Window (in Microsoft Windows), it would change back and forth between the colored version and the white version. Even if it went to the white -- if I selected and unselected features, the color scheme would get messed up!

Here is what it looks like:
The new iTunes version 8 with the Purple / Pink / Fuchsia background in Windows with 8.0.0.35

Having tried many version of the Apple iTunes software, this is the first time that I have encountered this issue. My guess, is that it is a bug in the software that Apple may fix in their next release. However, at least there is some good news...

The problem, appears to manifest itself based on the display settings that you have on your Windows PC (happens in Windows XP and Windows Vista from my experience) when you are not running in a 32-bit color mode. If you modify you screen settings to run in 32-bit color, then the problem goes away.

To fix this in Windows XP:
Right-click on your Windows background, select Properties, go to the settings tab, and change the color quality setting to Highest (32-bit).

To fix this problem in Windows Vista:
Right-click on your Windows background, select Personalize, go to the settings tab, and change the color quality setting to Highest (32-bit).

With the change / fix, you can now use your Apple iTunes in Windows without the annoying purple / pink background. Hopefully, this tip helps you fix the problem. If so, please let me know with a comment below!

Note: This problem also occurs in Remote Desktop (RDP) sessions if you are not running 32-bit color.

100 comments:

Peter said...

This was driving me nuts all morning. Thanks for the quick, easy fix!

Anonymous said...

You are my HERO! I've been locked in mortal combat with Vista for weeks over multiple issues, and when this happened last night it about sent me over the edge. Thankyouthankyouthankyou for posting this!

Anonymous said...

You are a legend- thank goodness for people like you to help out us impatient and techinically challenged people!

Anthrax said...

dude, thanks a bunch. i didnt do anything immediately bc i expected apple to patch this pretty fast, silly me! this has been driving me nutz. thanks :D

Chandler said...

Thank you so much for posting this...this was much easier than downloading new video drivers (and unlike the new drivers, this actually worked!)

Janny said...

oh wow thanks so much! i was going to throw up from all of that purple & pink business!!!

Anonymous said...

If u were a beautiful women i would make love to u for posting this. The purpleness and pinkness was killing me...thanks a lot

Anonymous said...

Thank you. Laptop died and had to rebuild. Couldn't figure out what the heck was going on.

Anonymous said...

Thanks very much!

Anonymous said...

thank you so much, that was so much help to me. i had no clue how to change it, so thank you again :)

Anonymous said...

thanks so much for posting this!

Anonymous said...

Thank you for the help!

Anonymous said...

BRILLIANT!
Thank you!

B said...

Thank you, thank you, thank you!

Linkmeister said...

Gracias, amigo. This was really aggravating.

Anonymous said...

Whew! I thought this color scheme was intentional, causing me to seriously question Apple's judgment. I find great relief in knowing the problem came from an easily-solved windows-related flub. Thanks.

Anonymous said...

Thanks a million! I was getting paranoid that I downloaded a bogus version accidently! I'm stunned that Apple released it that way!

Anonymous said...

brillaiant thanks :)

kudos

Anonymous said...

Thanks, it took awhile to find this posting. Now I am wondering what caused my settings to change?

Anonymous said...

I was about to rage at Apple, so thanks for the fix.

nando said...

Hey, that was awesomely helpful! Thanks for the easy, quick fix!

Anonymous said...

Cheers, very helpful :)

Anonymous said...

Brilliant, thanks!

Anonymous said...

Thank you for saving my sanity. I was just about to roll back to an earlier version, but your quick & easy fix saved the day.

Anonymous said...

Oh my gosh!THANK YOU!I was going craazyyy. Seriously thank you :]

Anonymous said...

Very happy with you solution.
Long live you and Google.
Greetings from Holland.

Blues Guy said...

Many thanks for finding this -- it fixed my issue. I did find one other way to make it go away until iTunes was closed and reopened. Creat a ringtone for a song in your library and the pink goes away.... until you relauinch iTunes.

Many thanks. Great find

Anonymous said...

yes! thanks so much! I was just about to give up all hope. You, my friend are a saviour

Anonymous said...

AH! Thank you so much ! I downloaded the new version and my boyfriend was mad cause it was purple, and i promised him i'd fix it..thanks to you i could follow out that promise

Anonymous said...

Thank you very much, good fix!

Anonymous said...

Thank you, thank you! A thousand times - thank you!
Everytime I opened iTunes, I was on the verge of being sick all over my computer. The Purple and Pink were horrible. You've saved my sanity!

Anonymous said...

Thank you so much! A quick easy fix to a very annoying problem! Have a great day!

Anonymous said...

Thanks a Lot for the easy Fix. It was so annoying to see that stupid Pink Color

Anonymous said...

Thank you!!!

Anonymous said...

I thought I was crazy!!! Thank you thank you thank you!

Robin said...

I am really grateful. Thanks for the tip (it was still playing up in version 8.1.11)

Anonymous said...

Thank you so much - this quick fix definitely saved me a headache.

Si said...

Seems so easy now.... thanks alot..

Anonymous said...

cheers mate, great fix :)

Anonymous said...

Yay! Thanks for the post. I thought I'd have to spend the day searching for a posting from someone like you to solve my problems, but first google site - there it was, yay!
Now I've got to get used to the brightness of the white background again :) Thanks from NZ!!!

Alex said...

thank you so much, i've been dealing with this for a long time, and i just figured "fuck it", thanks again, this really made my day, i had no idea how to fix it!!!!!!!

Taunya said...

thank you soooo much. it was making me CRAZY.

Anonymous said...

sweeeeeet!

Anonymous said...

Excellent. Cheers for your suggestions on this as it's been driving me mad!

Greg said...

Thank you. It's such a great feeling of satisfaction when someone out there can actually tell you how to fix a Windows problem and you can do it in less than 10 seconds. I have no idea how my T60 got switched to 16-bit color, but now EVERYTHING looks better! And my purple iTunes is GONE FOREVER.

biscandeo said...

Thank you SO MUCH for your help. That was driving me nuts! It's so refreshing to have a computer problem and actually have it solved in such a straight-forward and efficient manner. You rock!

jackie said...

Just like everyone else said...it was driving me crazy!! Thanks so much:)

Anonymous said...

thank you! i would never have guessed to try there.

Anonymous said...

Thank you! This was driving me crazy! I did all kinds of searches (iTunes Colors, itunes Distorted, itunes skins) etc. I finally found you with a google search of "itunes purple"

668 aka neighbour of the beast said...

i will add my thanks as well.

Anonymous said...

I did a Google search for "iTunes purple" and found your quick solution to this awful problem. Apple should fix it.

Jody said...

Annoyed for weeks, fixed in seconds. THANK YOU!!!

Anonymous said...

oh oh thanks a lot. i hate my itunes with pink theme background. it's so easy ><. thanks again

Anonymous said...

thankyou thankyou thankyou so much this has been annoying me for weeks and it was fixed so easily!

Amanda said...

thank you so much! after redownloading and repairing my itunes for 2 days, you have solved the dilemma!!!!!

Anonymous said...

Thanks so much for your help. The purple/pink was driving me crazy.

Anonymous said...

this did not work for me the screen was already at 31bit

Ken Hanscom said...

Hi Anonymous, it needs to be 32-bit rather than 31-bit.

-Ken

Anonymous said...

Wow! Thank you so so much! So helpful and I am very happy to get it back to white and blue.

Anonymous said...

Fantastic. Thank you so much.

Anonymous said...

thank you so much i was about to call somebody up and raise some lol

Anonymous said...

THANK YOU! I can't tell you how awesome it is that you helped me fix this in 2 minutes! :)

Anonymous said...

THANK YOU! I spent 4 hours trying to figure out what was wrong and i reinstalled iTunes 3 times D: thank you!!!

Anonymous said...

thank you thank you thank you thank you thank you!!!!!

Anonymous said...

Thank you!!!

Anonymous said...

Let me add my own THANK YOU to the long line of kudos here. I thought I had accidentally downloaded a virus that was masquerading as iTunes! I had forgotten that I changed my color settings yesterday in order to install an old Windows NT app... Thanks for easing my mind.

Anonymous said...

thank you so much,
i asked a friend and he found this site for me
mine was annoying me for days
thank you so so so so much

Atul M said...

Thanks so much for this post. I had this problem I was going to go batty. Teaches me a lesson to mess with screen resolution without thinking. You are a lifesaver.

Anonymous said...

Thank you lots, /i had stopped using iTunes on this computer. Merry Xmas from Oz

John said...

Thank you!
I was suspicious that something impish had been done to me, but *surprise!* it's just another lost-in-translation faux pas between Apple and Microsoft.

Anonymous said...

Thankuuuuuuuuuuuuuuuu!!

Nate said...

Thank you, this was quite an annoying problem.

that1dude said...

Just a repeat, thanks for the quick fix! That pink stunk!

Anonymous said...

yep, thanks dude.

Matt said...

Thanks! fixed iTunes 8.0.2.20, which amazingly still contains this bug almost 4 months after the original post here.

Anonymous said...

Thank you so, so much. This was very helpful.

Anonymous said...

Thanks :)

Anonymous said...

thank you so much :]

Anonymous said...

whoooo hooooo! I'm so happy i made a mess in my pants...but now that the color is back to it's correct hue, i'm just gonna sit here in my soiled pants and enjoy...thank a mil..

Anonymous said...

THANKYOU SOOO MUCH!!!
i just googled
'help my i tunes it pink'
and this came up
thanks :)

Kroger said...

McLovin....




NICE!

Anonymous said...

Yay for you!

I already tried uninstalling and reinstalling iTunes before I found your blog.

Thanks again!!

Anonymous said...

Lifesaver! Thanks for the tip. You just earned yourself some serious amount of karmic points.

Anonymous said...

Thanks for the tip. This has been so annoying!

Anonymous said...

What can I say that hasn't already been said here. I was going nuts with the purple I Tunes eater! You saved the day. Thanks!

Anonymous said...

Brilliant - thank you so so so much for this advice!

Anonymous said...

Thank you also! This was making me crazy, was fine at home (with Vista) but at work (XP) everything was fuschia, ugh!

Anonymous said...

Thank you, fixed it!

Anonymous said...

Thank you! I was worried for a minute there about what was wrong with my itunes.

Anonymous said...

Thank you very much!

Anonymous said...

Thanks man! you saved my ass!
That pink/purple crap was so annoying

Anonymous said...

Holly S*! I thought that I was the only one with the purple problem. Thanks for helping me and the other millions to fix this.

Anonymous said...

Fixed my problem too. Only downside is that the video card now steals more memory from RAM, the reason I had set it to a lower color setting in the first place because my old Dell music server Inspiron is short on RAM - fully loaded at 512MB.

Oh well, life is full of tradeoffs....

Anonymous said...

Wow, that fixed it! Usually the fix for glitches is not that easy! Thank you for posting this, that stupid ugly pink was extremely annoying.

Anonymous said...

Thanks for the help. I've had this for a while, and I just took the time to fix it. Thanks!

Anonymous said...

Oh my goodness!
Thank you so much!
I thought something was wrong with my computer.
Ahh.
You rock!

Anonymous said...

holy s hi t ive been running it like this for the past year!!!!!! gooood call for the rdc fix

Anonymous said...

Wow.... That's easy fix... Thank you for sharing your knowledge...

by: dj gerarld

nobby clark said...

Thanks for posting that. You are a gent.

Anonymous said...

Thanks for sharing. This is one of the really great things about internet. Greetings from Brussels.