I disconnected my Blackberry from the USB Connection on my laptop where it was charging and saw a “funny” message. The only reason it was funny was because I had never seen it before.
app error 523
Ok, I click on the reset link and noticed that my Blackberry started the 5 minute restart process. Since I had not seen the message before, I did a quick Google search since I had recently upgraded the device os on the handset to v4.5.
It appears that it is a more common error than I anticipated and can have some pretty nasty side effects (http://forums.crackberry.com/f5/error-523-reset-1831/index3.html). Additionally, it can be more common the on the updated Blackberry devices like the Blackberry Storm and the Blackberry Bold – newer operating systems, like I just upgraded my Blackberry to.
These are the most common conditions that can cause the issue:
The device is locked
Content protection is enabled
The 'today' theme is enabled
A mms message is received.
For most, it appears that it is due to a theme (today or otherwise), so if you started getting this error after adding a new theme – I’d recommend removing it ASAP. If that does not work for you, a couple of recommended fixes from RIM include wiping your device to remove any bad or corrupted data (how to here: http://www.somelifeblog.com/2007/03/blackberry-how-to-hard-reset-frozen.html) or using their java loader utility and executing the command “javaloader -u wipe” which is another way to wipe the device if you cannot get back into it.
All that help aside, my device rebooted without issue – in fact it has the first two conditions – the device was locked and content protection is always enabled. Having one issue in a couple of weeks is not a big deal – although I will be on the lookout for more occurrences of the app error 523 reset message!
Are you getting the error? Let me know how you fixed it!