Comments on SLB: How to Upgrade AT&T Blackberry to v4.5 Device OS (...

Very helpful post. I upgraded my ancient Curve 83...

2009-06-30T21:12:19.755-07:00

Very helpful post. I upgraded my ancient Curve 8300 following all instructions except the "hack" (as I did not need it.) It works perfectly. As expected, I had to ask the systems admin to reactivate from the server side.

Definitely worth the effort.

My curve 8330 failed the upgrade from 4.3 to 4.5. ...

2009-04-30T12:13:00.000-07:00

My curve 8330 failed the upgrade from 4.3 to 4.5. It goes exactly as you describe, then displayes "your upgrade encountered a fatal error" at the end. It never reports WHAT failed, and I have found no way past this.

Verizon, with an BB Enterprise - Exchange server.

SA says that these version are supported at Enterprise level.

Any ideas?

Hi Todd. I totally get the frustration with Veriz...

2009-04-05T18:15:00.000-07:00

Hi Todd. I totally get the frustration with Verizon. Must say that I have never owned on and glad I do not. My guide tried this out on a Cingular / AT&T phone.

From the sound of you error, it sounds like the vendor.xml file is lurking somewhere and causing the issue in not recognizing the new OS.

Best of luck!
-Ken

This does not work. My carrier is Verizon. 8830 Wo...

2009-04-05T18:00:00.000-07:00

This does not work. My carrier is Verizon. 8830 World Edition. I have tried everything suggested to get 4.5 to load but Application Loader always insists that 4.2 is the latest version. I even tried installing just 4.5 on a fresh pc and it seems to detect from the phone that I am a Verizon customer and prevents updating. I even tried doing it without the SIMM card. I suppose RIM is contractually

I'm having the identical problem to Candiss. I've...

2009-03-05T05:12:00.000-08:00

I'm having the identical problem to Candiss. I've tried numerous times, both with and without the "hack" provided here, and each time I get as far as the "Connecting to boot ROM" sequence where it stops and gives me a "fatal error."

Any assistance with this would be greatly appreciated!

BB device 8800, using DTM 4.7 took a long time 90m...

2009-01-09T08:37:00.000-08:00

BB device 8800, using DTM 4.7 took a long time 90mins approx from start to finish, on a UK Vodafone BES service. Also didn't have to reactivate on BES or reboot my PC. Top instructions.....

I have the curve 8310 and I have tried 50 billion ...

2009-01-08T19:22:00.000-08:00

I have the curve 8310 and I have tried 50 billion times to update my software but it stops at the connecting to boot ROM causing a fatal error. Do I need to take it to a store and let them do it. By the way this is a brand new phone no third party apps are on there yet. PLEASE HELP!!!

Worked perfectly for my ATT BB 8800. When I was do...

2009-01-04T15:39:00.000-08:00

Worked perfectly for my ATT BB 8800. When I was done, I just needed my BES admin re-activate my email ad I was set. Thank you very much.

Flawless upgrade. I had no issues at all. So far...

2008-12-29T10:50:00.000-08:00

Flawless upgrade. I had no issues at all. So far my BB 8800 seems to be working without any problems.

Hi Jessica.It sounds like a problem with the Vendo...

2008-12-24T10:09:00.000-08:00

Hi Jessica.

It sounds like a problem with the Vendor.xml file. Generally speaking, that will be the message you get if the .xml file has not been renamed or deleted. The upgrade software looks at the vendor file and determines that Cingular / AT&T is not supported for that upgrade and then returns the message you are experiencing.

Good luck!

-Ken

KEn-It just tells me that my BB is up to date, tha...

2008-12-11T12:21:00.000-08:00

KEn-
It just tells me that my BB is up to date, that it needs no software update. I know I am running an old version and would like to use 4.5. Thank you. I work on computers for a living so this should be a piece of cake but these little devices leave me at a loss a lot.

Hi Jessica. Can you tell me a little more what yo...

2008-12-11T09:58:00.000-08:00

Hi Jessica. Can you tell me a little more what you mean by failed? Did you get a specific error message or condition that could help me understand your problem a little better?

Ken-I followed this guide step by step twice and i...

2008-12-11T09:44:00.000-08:00

Ken-
I followed this guide step by step twice and it still failed.
I am using Desktop Manager 4.7 and I restarted my machine after renaming the file. It says my BB Curve 8310 at&t is up to date. Is there something else I should try?
Jessica

Hi Charles.I have not run into an issue like that ...

2008-12-10T07:16:00.000-08:00

Hi Charles.

I have not run into an issue like that on my 8800. I did not select the "Core System Upgrade Only" option, rather allowed the upgrade process to use the default, which I believe is the full system.

That would be the only point where we had any differences -- other than the devices themselves.

Hopefully that helps!

-Ken

Can't thank you enough for the tip on how to upgra...

2008-12-10T04:05:00.000-08:00

Can't thank you enough for the tip on how to upgrade!

I'm on a BB Curve 8310 from AT&T (unlocked phone)

Did the upgrade step by step ... after all the installs the phone was chugging along quite slowly and I thought I'd done something wrong. I then requested for the service books to be re-sent to the phone and it worked!

But ... I can't edit MS Word

I would recommend rebooting the machine to make su...

2008-12-07T13:28:00.000-08:00

I would recommend rebooting the machine to make sure there is nothing like the device manager holding the Desktop Manager open. Also, possibly see if there are multiple vendor.xml files from your installation package.

-Ken

I was not able to complete this as well. I am able...

2008-12-07T13:21:00.000-08:00

I was not able to complete this as well. I am able to rename the file but when I attach to the desktop manager and check for software updates; it says that no updates are available. I am an AT&T customer and the version OS i have is 4.2. I am using a Blackberry Curve and I also downloaded the 8310 software.

What portions of it did not work for you? Did you...

2008-12-06T11:24:00.000-08:00

What portions of it did not work for you? Did you get an error message, did the upgrade start, etc? If you can provide some additional information, that I can be better equipped to help you out.

Thanks,
-Ken

this dint work for me ... did you do anything diff...

2008-12-04T09:14:00.000-08:00

this dint work for me ... did you do anything different